Privacy Policy
- Some Definitions The terms: "we," "us," "MySendMail" and "Company" refer to Uno Communications, inc. dba MySendMail, a corporation organized and existing under the laws of the State of Massachusetts, or any successor or assignee of the Company. We are in the business of providing an online platform that our customers may use to send emails regardless of the internet connection provider. (which, when sent using the "Services," as defined below, are referred to as "Emails"). The term "MySendMail" refers either to the business or the online platform as the context requires. The term "Services" refers to the services offered by MySendMail. The term "Member" refers to an individual or entity who or which is registered with us to use the Services. The term "you" refers to any Member (or other party whose contact information has been provided to us over the internet) who is reading this Privacy Policy, or on behalf of whom this policy is being read. The term "Website" refers to the website with the URL http://www.mysendmail.com . The term "Personal Information" means information about an individual who is a Member and includes any "Supplemental Personal Information," as defined in II.F., that we obtain. The term "Distribution List" means a list of email addresses of people that one of our Members has sent, or intends to send, Emails and other information relating to such addressees, that we obtain, and includes any "Supplemental Customer Information," as defined in II.F. The information in Distribution Lists is sometimes referred to herein as "User Data."
- Categories of Information We Collect
Information You Provide to Us : When you register to use MySendMail on a free or other basis, communicate with customer service, or send us an email, you provide us with information that we collect. Such information may include your IP address, name, physical address, email address, phone number, cell phone number, credit card information, and other information such as gender, occupation and other demographic information. By providing us with this information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.
Information From Other Sources : We may obtain additional information about you by using your email address, or other information, to directly, or through one or more services, search over the internet, or elsewhere. We thereby obtain information that appears to be related to such email address or other information, such as a name, age and participation in social media websites, (such information being referred to herein as "Supplemental Member Information"). - Use and Disclosure of Your Personal Information We will use and disclose your Personal Information only as follows:
- To promote use, including continued use, of our Services. For example, if you leave your personal information when you visit our Website and do not sign up for any of the Services, we may send you one or more emails asking whether you wish to sign up. If you use any of our Services, and may benefit from using one or more other Services we offer, we may send you an email telling you about the other Service or Services.
- To bill and collect sums owed to us. Uses for this purpose include sending you emails, invoices, receipts and notices of delinquency, to alert you if we need a different credit card number, and to otherwise try to collect money owed. We use third parties to handle secure credit card transaction processing and send billing information to such third parties, who maintain all information in confidence, to process your orders and credit card payments.
- To send you System Alert Messages to let you know about temporary or permanent changes to our Services including planned outages, new features offered, version updates, point releases, major releases, abuse warnings, changes to our Privacy Policy and possibly other documents and agreements.
- To provide customer support and obtain feedback.
- To protect the rights and safety of us and our employees, Members, owners, officers and others.
- To meet legal requirements such as complying with court orders and valid subpoenas.
- To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.
- To prosecute and defend a court, arbitration or similar proceeding.
- To support and improve the Services we offer including adding features and providing benchmarking and other comparison informations. Benchmarking and similar information is derived from aggregating and analyzing data.
- To communicate with you concerning your account for an informational, as opposed to promotional, purpose.
- To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.
- To send you informational and promotional materials that you elect ("opt-in") to receive.
- Your recipient lists is stored on a secure MySendMail server. You have access to these data logging in your customer area. We do not, under any circumstances, steal your lists, contact people on your lists, market to people on your lists, sell your lists, or share your lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of your lists. Only carefully selected, authorized personnel have access to view recipient list. We do not hold your lists hostage. We do not make it difficult for you to reclaim them. We will use and disclose the information in your recipient list only for one or more of the following purposes:
To help enforce compliance with our Terms of Use and applicable law including, but not limited to develop and test algorithms, heuristics and other methods and tools for detecting violations, and to apply those methods and tools.
To bill and collect sums owed to us.
To protect the rights and safety of us and our employees, Members, owners, officers and others.
To meet legal requirements such as complying with court orders and valid subpoenas.
To prosecute and defend a court, arbitration or similar proceeding.
To support and improve the services we offer including adding features and providing benchmarking and other comparison information based on aggregating and analyzing data.
To transfer your information in the event of the sale of all, or substantially all, of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.
To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.
To provide customer support and obtain feedback about our Services, but only for and from the Member whose Personal Information and User Data are being used. - Safeguarding Your Information To protect your information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. In addition, our vendor is certified as compliant with card association security initiatives, such as the Visa Cardholder Information Security and Compliance (CISP), MasterCard (SDP), and Discovery Information Security and Compliance (DISC). MySendMail accounts require a username and password to log in. When you're finished using MySendMail, please click the "log out" link, to prevent someone from using your computer to access your account. You must keep your username and password secure and not disclose it to a third party. Account passwords are encrypted. We cannot see your passwords. We can only reset them.
- Notice of Breach of Security Nobody is safe from hackers. MySendMail will notify you, as soon as possible, if a breach in security results in an unauthorized intrusion into our system which materially affects you or people on your recipient list, and will subsequently report the corrective action taken in response to the intrusion.
- Notification of Changes Any changes to this Privacy Policy will be posted to this Website and emailed to the last email address you have given to us, and will become effective as of the later of the date we post on the Website or, send the email. You may object to any changes within 20 days after they are posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we have already collected from you; but will apply only to information we collect or access from you in the future. There are purposes, other than marketing, for which we are not willing or able to treat information of any open account differently from that of any other open account. Therefore, if you object to changes in our Privacy Policy which relate to those purposes, we will have to terminate your account. In contrast, in the event we ever changed our Privacy Policy to allow us to have an expanded right to use or disclose Personal Information for marketing purposes, you would be able to opt out without any such termination.
- Accuracy of Data and Rights We do our best to keep your data accurate and up-to-date to the extent that you provide us with the information we require to do that. If your data changes (including, but not limited to, a change in your email address) then you are responsible for notifying us of those changes so that we can keep your records up-to-date.?We retain the data about you only so long as reasonably required to meet the purposes for which we have the right to use the information. ?We will give you access to any of your Personal Information that we hold about you within 30 days of any request you make for such information. We may charge for providing this information to you, as permitted by applicable law.
- General We comply with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.
- Effective Date This Privacy Policy is effective with respect to all data that we have collected, or collect, about and/or from you, both prior to your registration as a Member and/or during the Term, in accordance with the Terms of Use.
- Questions If you have any questions, comments, or concerns or wish to update, delete or change any Personal Information submitted on this Site, or have any questions about our Privacy Policy, please notify us through our contact form selecting the Legal - Privacy option.
- EU service users, review our general data protection regulation (GDPR) here
Or you can use our Contact Form to email us.
Updated 01/24/2017